FAQs

  • Our store is 7.5 km north of Bancroft on Highway 62.

  • Most items are typically in stock. However, some high-demand products may sell out quickly:

    • Wood pellets

    • Animal feed (especially during hunting season)

    • Frey's Hatchery orders

    Please call us to check availability of specific items you're interested in.

  • While we endeavor to keep prices up-to-date on our website, prices fluctuate quickly. To get current pricing on any products you're interested in, call, email, or visit us at our store.

  • We offer delivery for select products. Delivery fees apply and vary depending on your location. We created a delivery map that outlines pricing for different areas.

  • Trailers have a 3% upcharge when paying by credit card.

  • We regularly offer savings opportunities:

    • Annual sales events throughout the year

    • Ongoing discounts on select products

    Stay informed:

    • Check our Facebook page for sale announcements

    • Look for the announcement bar on our website

    • In-store, discounted items are clearly labeled

  • We offer loyalty programs for most pet food brands in our inventory. Here's what you need to know:

    • Details are listed in product descriptions on our pet food page

    • Typical offer: Get 1 free bag after purchasing 10-12 bags of a specific brand

    • Qualification: Only the largest size bag of each participating brand is eligible

    To maximize your savings, check the loyalty program details for your preferred pet food brands when shopping. Our staff is always happy to assist you with any questions about these programs.

  • Products in good condition can be returned for either a refund or exchange within a reasonable time frame after purchase. Proof of purchase is required.

  • Our website is designed to provide a straightforward browsing experience without a search function. While we recognize that search bars can be helpful, the fundamental structure of our site means that implementing one isn't possible, even in future updates.

    To help you find what you're looking for, we've organized our products into clear categories and subcategories. You can:

    1. Use the navigation menu to browse relevant categories

    2. Check our sitemap for a full overview of our pages

    3. Contact us directly if you need help locating specific items